as of October 25, 2019

Monday, November 4 - Monday, November 4


    Location: Westminster Pier (adjacent to Westminster Bridge) 

    Boarding begins at 7:30 AM 

  • Networking Breakfast

  • Welcome

  • Morning Theme: The Industry Shift to Transformational Travel

    Craig Compagnone, COO | MMGY Global 

  • How Sustainability Connects with Today's Travelers

    Conscious travelers are expecting more from their travel experiences and the brands with which they travel. Respecting natural resources, protecting culture and heritage, and working in partnership with local communities will become their new norm.

    Moderator: Caroline Moultrie, Managing Director | MMGY Hills Balfour 


    • Maria Amalia Revelo, Minister of Tourism | Costa Rica 
    • Bryan Kinkade, VP, Publisher | AFAR
    • Tom Hall, VP, Experience | Lonely Planet 
    • Rochelle Turner, VP, Research and Insight | World Travel & Tourism Council
    • Ivaylo Lefterov, Development Director | Svart Hotel
  • The Role of Personalized Messaging in a Transformational Era

    As travelers are seeking growth and transformation through more meaningful and personalized travel experiences, the ways in which brands must market to these travelers must become more meaningful and personalized than ever before.

    Moderator: Rob Jolliffe, Director | MMGY Digital Spring 


    • Shari Bailey, Vice President | Connect Travel 
    • Samantha Zurek, VP, Sales and Services | MiQ
    • Jennifer Andre, Senior Director of Business Development, the Americas | Expedia Group Media Solutions
  • Arrive at WTM

    We will arrive at Royal Victoria Dock at the ExCel Centre with direct access to WTM at 11:15 am.

    Please join us at 4:15 pm at the WTM Inspire Theatre (North Hall) for our 5th, MMGY Global Tourism Cup, featuring six top leaders from the tourism industry in the Americas and Europe in a debate-style program. 


    Location: Royal Victoria Dock, Excel Centre (just outside south hall) 

    Boarding begins at 5:15PM and we will depart at 5:30PM 

    • Evening Welcome Reception

    • Get Ready for Bexit- Panel Discussion

      Get ready for Brexit: As the UK and EU turn their attention to negotiations on a future trade relationship, the UK finds itself at a pivotal moment. This fascinating debate will look at the health of the industry today and explore the policy priorities that will ensure the success of the UK travel industry into the future. Where are we now with the political process for Brexit? What are the possible scenarios, and what will they mean for travel and tourism? How can the right policy and tax framework from the government help to boost customer confidence and ensure growth in outbound travel?  

      Join senior colleagues from across the travel, aviation, transport and domestic tourism industries to hear about the future challenges and opportunities for travel. Take away insights on trends in overseas travel and Skift’s latest report on their five-year impact projection for the sector.

      Moderator & Host: Amanda Hills, President | MMGY Hills Balfour


      • Kurt Janson, Director of Policy | Tourism Alliance
      • Dr. Wouter Geerts, Senior Research Analyst | Skift


    • Networking & Entertainment

      We will arrive at Westminster Pier (adjacent to Westminster Bridge) at 8:45PM